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Privacy Policy for AdverAU

Effective Date: July 30, 2025

AdverAU ("Adver," "we," "us," or "our") is an Australian-based marketing company located in Brighton, Victoria, specialising in affordable services for startups, including videography, photography, SEO, Google Ads, social media marketing, content creation, website development, and a community forum for client collaboration. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information. By using our services, website (adver.com.au), or community forum, you consent to these practices.

1. Types of Personal Information We Collect

We collect personal information necessary to provide our marketing services and support your startup's growth. This may include:

  • Contact details (e.g., name, email, phone number, business address).
  • Business information (e.g., company name, industry, website details).
  • Payment details (e.g., billing information, deferred payment agreements).
  • Marketing-related data (e.g., preferences, campaign metrics, forum interactions).
  • Technical data (e.g., IP address, browser type) from website visits.

We may collect sensitive information (e.g., financial details for deferred payments) only with your explicit consent or as required by law.

Information is collected directly from you (e.g., via forms, emails, contracts) or indirectly (e.g., through website analytics tools like Google Analytics, or from third-party suppliers we engage for services like SEO).

2. How We Use Your Personal Information

We use your information for the primary purpose of delivering our services, such as:

  • Providing customized marketing strategies, including content creation and website development.
  • Managing deferred payments (40% upfront, 60% after 12 months).
  • Facilitating the community forum for client discussions on marketing and business challenges.
  • Communicating updates, invoices, or promotional offers (with opt-out options).
  • Improving our services through analytics and feedback.

We may use de-identified data for internal research or to showcase aggregated success stories (e.g., "10,000%+ traffic increase" metrics) without identifying individuals.

3. Disclosure of Personal Information

We disclose information only when necessary, such as:

  • To trusted suppliers (e.g., outsourced SEO experts in regions like the Philippines or India) under strict confidentiality agreements.
  • For payment processing or legal compliance (e.g., to financial institutions or authorities).
  • In the community forum, where your shared ideas may be visible to other clients (but we moderate for privacy).

We do not sell your information. Disclosures to overseas recipients (e.g., international suppliers) comply with APP 8, ensuring equivalent privacy protections or your consent.

4. Security and Storage

We take reasonable steps to protect your information from misuse, loss, unauthorized access, or disclosure, including:

  • Secure servers and encryption for data transmission.
  • Access controls and regular audits.
  • Data stored in Australia or with compliant cloud providers.

Retention is limited to what's needed for services or legal requirements (e.g., 7 years for financial records under tax laws). We securely delete or anonymize data when no longer required.

5. Access, Correction, and Your Rights

You have the right to:

  • Access your personal information (free, unless unreasonable requests).
  • Request corrections if inaccurate.
  • Opt out of marketing communications.
  • Complain about privacy breaches.

Contact us at adverau@gmail.com We respond within 30 days. If unsatisfied, escalate to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

6. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. Updates will be posted on our website with the effective date.

Contact Us

For questions:
Adver Marketing
14 Durant St, Brighton, VIC 3186
Email: adverau@gmail.com
Phone: 0460638764

This policy applies to all interactions with Adver. For more on APPs, visit oaic.gov.au

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Terms and Conditions for AdverAU

Effective Date: July 30, 2025

These Terms and Conditions ("Terms") govern your use of services provided by AdverAU ("Adver," "we," "us," or "our"), an Australian company based in Brighton, Victoria. By engaging our services, accessing our website (adver.com.au), or participating in our community forum, you ("Client" or "you") agree to these Terms. If you do not agree, do not use our services.

1. Services

We provide comprehensive marketing support for startups, including:

  • Videography and photography.
  • SEO, Google Ads, and social media marketing.
  • Content creation and website development.
  • Access to a private community forum for idea sharing and problem-solving.

Services are outlined in your signed contract or proposal.

2. Payment Terms

Our annual package is $8,999 AUD, however this sum changes dependent on client situation and its needs. (GST inclusive where applicable). We offer a deferred payment model:

  • 40% ($3599 AUD) upfront upon contract signing.
  • 60% ($5399 AUD) due 12 months later, regardless of business performance.

Payments are non-refundable except as required by Australian Consumer Law (ACL). Late payments incur 5% monthly interest. We accept bank transfer or credit card (with 2% surcharge). All prices in AUD; you cover any currency conversion fees.

3. Client Obligations

You must:

  • Provide accurate information and timely feedback.
  • Grant us necessary access (e.g., to websites or social accounts).
  • Comply with forum rules (no spam, confidential info sharing, or illegal content—we moderate and may remove posts).

You warrant your content does not infringe third-party rights.

4. Intellectual Property

We retain ownership of our tools, templates, and pre-existing materials. Upon full payment, you receive a perpetual, non-exclusive license to use deliverables (e.g., websites, content) for your business. Forum contributions are licensed to us for moderation and display.

5. Warranties and Limitations

We warrant services will be provided with due care and skill, per ACL. However:

  • Results (e.g., traffic increases) are not guaranteed due to external factors.
  • We are not liable for indirect losses (e.g., lost profits) or amounts exceeding fees paid.
  • Total liability is capped at the package price.

You indemnify us against claims arising from your content or misuse of services.

6. Termination

Either party may terminate with 30 days' notice. We may terminate immediately for breach (e.g., non-payment). Upon termination, outstanding fees (including deferred amounts) become due. Forum access ends.

7. Dispute Resolution

Disputes are resolved via negotiation, then mediation in Victoria. Governing law: Victoria, Australia. Courts in Melbourne have exclusive jurisdiction.

8. General

  • Force Majeure: No liability for delays due to events beyond control (e.g., pandemics).
  • Severability: Invalid terms do not affect others.
  • Amendments: We may update Terms with notice; continued use implies acceptance.
  • Entire Agreement: These Terms supersede prior understandings.

For questions:
AdverAU
14 Durant St, Brighton, VIC 3186
Email: adverau@gmail.com
Phone: 0460 638 764

These Terms comply with ACL and other laws. Seek independent legal advice if needed.

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